Blog and resources

Starting to work for yourself or working with a team has become increasingly challenging with the need to be completely virtual yet still ensure that you are open for new enquiries and can work effectively to support customers. Many of the systems and applications that you need are available with...

When it comes to data security, there aren’t any ‘one-rule-fits-all’ scenarios. Every business is different, and every business handles its data in different ways. However, there are a few key areas that everyone should pay attention to, regardless of the size of their business.   Antivirus...

Telesales is one of the most effective - and immediate - ways of generating new business. But before you pick up the phone, spend a little time thinking about what you are going to say. Here’s some advice from one of our mentors, Susann Akers at Total Recall: “If you are going to do some...

The real cost of poor HR practices can be catastrophic to many organisations, but it is the new start-ups and SME’s that often feel the pain the most. SMEs that cannot afford full-time HR often pass responsibility to a manager with little experience, no desire or understanding of the importance of...

Many owners of new start-up companies do not acknowledge the need for HR, which can prove a costly and time-consuming mistake. It is fair to say that many small businesses do not have the budget to employ an in-house HR resource, so many look to outsourcing HR to professionally qualified companies...