Meet the members

Accountant

Leon Stephens

Brookes Stephens Chartered Accountants

Having qualified as a Chartered Accountant in 2000 with KPMG, Leon then moved into industry and worked on the ‘other side of the fence’ as a Financial Controller within several businesses. In 2005, Leon founded Brookes Stephens and since then he has been advising Business Owners and Personal Tax clients on how they can meet their statutory obligations and save tax.

Your expert for…
Leon knows what it’s like to set up a business from scratch because he’s done it himself! 18 years of advising hundreds of start-up businesses of all shapes and sizes means that he knows all the questions… and more importantly the answers to the questions, that are flowing through the mind of a new business owner.

“Leon and the team at Brookes Stephens have been immensely important to the success and profitability of Roar Marketing. When I first started in business as a sole trader I was with a different firm of accountants and I didn’t get the best advice or service. All that changed when we moved to Brookes Stephens and became a limited company. I cannot recommend Leon and his team highly enough.”

Karen Nicholls | Roar Marketing

Bookkeeping

Jo Shalloe

Cannock Virtual PA Services

With a BA Hons degree in Business Management and full Sage qualification, Joanne started Cannock Virtual PA Services in 2013. Branching out alone after working for a local authority, she is passionate about providing a service for people who are struggling to implement bookkeeping themselves and/or they can’t afford the additional expense of employing someone in-house.

Joanne is a strong believer in supporting the local community and does this through a number of routes including working with local schools and offering her time to develop the work skills of students.

Your expert for…

Cannock Virtual PA is built around the needs of our clients. With over 50 years of combined experience in an office environment including Legal and Finance Joanne and her team know what the requirements are of small and medium sized businesses.

They pride themselves on their professional and enthusiastic approach.

Being virtual means that we can offer help to you wherever you are based.

Cannock Virtual PA services helps small and owner-managed businesses grow by providing a cost-effective, professional and robust bookkeeping and financial administration solution. This service ensures clients adhere to HRMC regulations, as well as freeing up time to focus on what’s important – growing their business.

Cannock PA Virtual Services are there for clients whenever they are needed, and regularly liaise with accountants and get involved in internal meetings if required. Ultimately, they care about their clients’ businesses and see their clients’ success as their success.

“We know we’re in safe hands with Jo looking after our accounts – a truly hardworking professional who does her best to keep our customers happy!”

Chris and Thia Knowles | Blocksil

Business Operational Support Services

Steve Hancock

EBM Ltd

To succeed in today’s changing and uncertain commercial landscape, organisations need to be organised, agile and responsive. More than ever before, they need expertise and resource they can draw on quickly and with low risk and operational systems that can work flexibly and remotely.

Your expert for…

From day-to-day business tasks to operational transformation, we provide cost-effective draw-down resources and integrated solutions for organisations that want to work smarter.

With our unique combination of a multi-talented team, an unrivalled understanding of how organisations work and the innovative use of technology, we give clients the confidence to meet any challenge and free them to fulfil their purpose, grow and prosper.

“EBM have worked with us and supported our growth as a true collaborative partner. They have been flexible, sought to understand our organisation and proactive in offering suggestions to improve all aspects of the way we work. If you are looking for an external support company that is ethical, reliable and keeps your best long-term interests at heart I would happily recommend a conversation with the people at EBM.”

Chris Billinge | UK ICF Finance Director

Copywriter

Ruth Sneddon

Dream Copywriting

After a career in marketing, mostly selling beer to beer drinkers (not too difficult), Ruth founded Dream Copywriting in 2010. As a freelance copywriter, she works with all types of organisations, from local start-ups to international corporations. She writes persuasive copy that engages customers and gets results and she also runs copywriting training courses.

Your expert for…

Ruth helps you to get past that blank sheet of paper and find the right words for your marketing. This Includes web copy, blogs, email marketing, brochures and leaflets, and just about anything else that needs words. She can also help you to position your brand, find the right tone of voice for it and keep your message consistent.

Contact

“Ruth’s skill and experience in copywriting is apparent with every piece she writes. Always perfectly on-brand and always thoroughly engaging. She is one of the most talented writers I have worked with throughout my career. I’d recommend her to anyone in a heartbeat (except my competitors!)”

Gareth Allen | Big House Experience

Corporate Wear & Workwear

Clare Lubrano

RD Apparel

Clare Lubrano has worked within the creative industry for over twenty five years, predominantly as a director of design agency Raphael Design Limited. Throughout this time, she has developed an in-depth knowledge of how businesses of all kinds can successfully raise their profile by effective brand promotion. Having sold Raphael Design in June 2024, Clare now works for RD Apparel on a full-time basis. She firmly believes that branded workwear is the perfect vehicle for a company promote their brand, portray a professional image and develop team spirit.

Your expert for…

Clare can supply all types of clothing including workwear, PPE, corporate wear, uniforms, hospitality and headwear. She works closely with clients helping them to select the clothing that works best for them and their team. There is an emphasis on top quality, fit for purpose garments, sized to fit all team members.

Available in a good range of colours, garments can be selected to reflect brand identity. Products can be embroidered or printed with logos or supplied plain. Whatever the choice, all products will ensure team members can ‘wear their brand’ with style.

“We have been dealing with Clare for many years, we have always found her to be helpful, knowledgeable and accommodating. She has gone out of her way to assist and advise us.”

Jane Collet

Financial Adviser

Nicholas Hepburn

Four Oaks Financial Services Ltd

I began working at Four Oaks Financial Services as part of the Client Review team, whilst also studying and completing the Financial Adviser qualifications, where I can now offer advice on Pensions, Investments, Mortgages and Protection. Working within the business has given me a greater understanding of the advice processes and work needed to provide financial advice to my clients.

Your expert for…

We offer financial advice in a variety of areas, including Pension, Investments, Mortgages and Protection. Supporting our clients in their future plans and helping them reach their lifestyle and financial goals.

“After contacting Nick, he broke down each part of the process and explained everything in simple to understand terms. He was able take all the stress and hassle away and was always there to answer any questions and provide regular updates.”

Emily

Hand-drawn Illustrations & Gifts

Jackie Roberts

Love2dream

Jackie Roberts is a local Staffordshire artist, based in Lichfield. Her appreciation of the buildings around us, especially during lockdown reignited Jackie’s passion for drawing and she set up Love2dream to share her drawings with us. Jackie’s clean and contemporary line drawings are quite distinctive and feature across her range of limited signed prints and other merchandise.

Your expert for…

Jackie’s drawings feature key buildings in towns, cities and villages. Her artwork is available to buy online and locally at The Hub at St Marys and Poms in Lichfield and Bert & Gerts in Sutton Coldfield and she is always looking for new stockists. Jackie also works with businesses or individuals to create bespoke pieces for events and promotional requirements.

“Jackie Roberts has been one of our local artists selling through ‘The Hub Little Shop’ since it started in 2021. Her wide variety of lovely hand drawn prints, reflecting buildings in and around Lichfield and surrounding areas, have been well received and she has continued to grow and develop her range of items which all prove so popular with our clients and customers. Jackie’s passion for drawing is obvious and her support for our work at The Hub at St Marys makes her a joy to work with.”

Julia Baden | Volunteer and ‘Little Shop’ Coordinator

Health & Fitness

Vicky Farmer

Feelgood Factor

After a 30 year career as a Chartered Accountant, Vicky decided on a complete change of direction. In 2015, through her passion to help people optimise their health by what they eat, what they put on their skin and how they clean their homes, she requalified as a Nutritionist and Health Coach, and has developed a number of successful healthy eating programmes and eco-friendly options for the home.

Your expert for…

We’re all living longer so we need to maintain good health for as long as possible. Vicky can advise on making healthier dietary choices to improve energy, boost immunity and manage our weight without resorting to gimmicks or fad diets. She is also an expert on avoiding the harmful chemicals that are hiding in plain sight in your home for household cleaning and personal care.

Contact

“Vicky’s 21 Day Gut Reset Programme is an amazing gift to your body. I felt clearer minded and clean on the inside. I have done it twice now and would recommend doing it on a regular basis. Your insides feel amazing and I lost 7lb the first time and 3lb last week when I did the 7 day program. Reminds you how good you should feel and how the modern day diets of ultra processed food slows us down. This should be available on the NHS it’s that good!!!”

Lucy W | Devon

Health & Safety

Chris Wrapson

Health and Safety Secure

Chris is an occupational Safety and Health professional, however, has always worked in roles which require professionalism, creativity and tenacity.

While previously he worked in the F&B / Hospitality industry for many years, Chris has also been the GM for one site of an independent Cinema Group, worked in the TV Film Industry, been a Commercial Radio Producer, and for the past decade been a H&S Professional, practical experience combined with formal Qualifications enables him to work closely with the business owner to drive forwards safety culture and profitability.

Your expert for…

Health and Safety Secure advises company directors on all aspects of Health & Safety management and employee engagement and works with businesses to promote and achieve a safety-first culture.

Chris has lots of letters to his name, (Tech IOSH, MIIRSM) but although Health and Safety is often a dreaded topic of conversation, his energy, passion, knowledge and experience makes it all sound quite exciting in a practical and pragmatic way!

“Chris brings practicality into occupational risk, health and safety coupled with a real-world and human sense of business. Instead of lecturing you to meet the regulations, he finds pragmatic ways to allow your operations to function well while helping you meet your obligations. Beyond his own remit, he will always look for and share wider opportunities for you to benefit and he is always my first contact for all things risk-related.”

Peter Francis | Managing Director | MAT Ltd

Human Resources Consultant

Paul Palmer

Coppice HR

As the owner of Coppice HR and with over 30 years’ experience in business, Paul is excited about providing SMEs with practical Human Resources support. His experiences as a business owner through to being Head of European HR for a US multinational gives him a strong base to work from. Although he holds the MCIPD qualification and an MA in Strategic HR, it is the problem-solving and risk reduction experience that Paul provides which is essential to any business. His goal is to enhance your business with a positive HR culture, minimised people risk and an engaged workforce.

Your expert for…

Coppice HR provides one-to-one expert guidance in the important and often time-consuming human resources area, from ensuring that you have appropriate and legally compliant documentation to working with you through long or short-term interim support or just HR advice. All taking advantage of global HR experience at an affordable price.

“Coppice HR have delivered a great service for us as our company has grown. They provided helpful, easy to understand advice and support right from the moment we needed to recruit our first employee, including developing a contract, employee handbook and straightforward, pragmatic HR policies. We highly recommend Coppice HR to any other growing company.”

Eliot Randle | Founding Partner | DLC

Insurance Broker

Matthew Small

Prizm Solutions Ltd

Company Director who has worked in Insurance for over 20 years. During my spare time I mainly run around after two children and my wife, and when not doing this or working I try to fit in as much sport viewing as possible.

Your expert for…

We broker General Insurance to businesses and private individuals, specialising in insuring the local SME sector. We pride ourselves in being able to insure pretty much any risk that contacts us, with the exception of anything which flies!

“It’s because they look after the customer with good advice and no forced sales, others should follow suit.”

Alan Moore | Past Ltd

IT Consultant

Dave Hardy

Five Computing

Having worked in the IT sector for over 30 years, Dave has a vast knowledge of many different operating systems and software packages. His clients range from sole traders to limited companies with up to 30 employees, as well as offering IT support to home users. Dave’s a firm believer in getting the right set-up for your IT to help your business run seamlessly.

Your expert for…

From setting up your hardware and software, to Cloud back-ups and remote support, Five Computing is your one-stop-shop when it comes to your business. Dave can advise on what equipment your business will need, as well as set it up for you. For peace of mind, Dave’s remote support contracts are the perfect solution for small businesses – your very own IT Department should things go wrong.

“I’ve been using Dave at Five Computing for the last 15 years. He’s always reliable and I trust his advice when it comes to my IT needs.”

Karl Grace | Architectural Technologist

Marketing

Jez Booker

Freel Marketing Ltd

Freelance marketer with 20+ years of experience in sectors including publishing, retail, transport and charity. Ex Head of Marketing Communications at National Express and Selco Builders Warehouse. Established Freel Marketing Ltd in 2021 to offer skills and experience to SMEs. Easy to work with, creative and commercially savvy, giving high quality support and excellent customer service.

Your expert for…

I can work in different ways to suit what you need:

  • Assess your current marketing and advise on strategy and planning
  • Act as your marketing mentor
  • Work as a freelance extension of your team
  • You can hire me for short term projects and interim contracts
Contact

“Jez leads Atlantic Pacific UK and Japan’s social media and marketing strategy and operation. APUK social media engagement has doubled in the 6 months that Jez has been running our online activities. He has led the establishment of AP Japan social media platforms and content, which has seen rapid growth in our brand and exposure in Japan. Would highly recommend Jez.”

Co-Founder and Chief Operating Officer at Atlantic Pacific International Rescue Ltd / Director Creative KEN

Not for Profit Organisation

Hannah Montgomery

Grace Cares – Pre-Loved Care Equipment

Hannah is a multiple award winning, Chartered Marketer with a passion for social care. For over 18 years, she’s worked globally marketing within the care sector with her work being recognised in the Times and the Guardian. She is always on top of regulatory changes and evolving agendas.

Your expert for…

Grace Cares 11.11 CIC, trading as Grace Cares, is a not-for-profit organisation which has been set up to support older people and care workers across the UK.

They collect, donate, and sell pre-loved care equipment to enhance people’s quality of life, support care workers and older people in need with community groups and grants and leave a better planet for future generations.

“I needed to purchase a walking aid and rise and recline chair for my mother, I found Grace Cares selling exactly what I was looking for and it was less than half price! I messaged Grace Cares and instantly got a reply from the very friendly staff. We arranged collection at a time to suit myself and the whole process was hassle free. I would recommend this service to anybody wanting care equipment at a very reasonable price!”

Owner | Tamworth | rent2buyyourcar.com

PAT Testing

Graham Shipton

Lichfield PAT Testing Ltd

With 15 years of PAT Testing expertise behind us we are well versed in testing all forms of electrical equipment to ensure it meets current health and safety standards. With recognised professional qualifications and DBS security clearance we carry out work in offices, factories, hotels, schools, churches and rental homes. We specifically put the client’s needs first and try and ensure minimal disruption to their working environment.

Your expert for…

Lichfield PAT Testing Ltd helps Business Owners, Facilities Managers, Landlords and Health & Safety Managers meet their legal obligations as a Duty Holder being responsible for the health and safety of the people who use your electrical equipment. This includes any electrical equipment used in the workplace or supplied for use at home or on visits.

“Great company. Reliable. Superb communication. Friendly and personable – felt like you were dealing with real people who cared. Work carried out was spot on. Timely and really reasonably priced. Will use for future work and would 100% recommend to others. Thank you.”

Amy | Small Business Owner

Solicitor / Corporate & Private Client

Stuart McIntosh

Four Oaks Legal Services Ltd

Stuart is a Solicitor with more than 20 years’ post-qualification experience in company and commercial law, working with new businesses and SMEs. He has experience of the legal and business issues that arise in a broad range of different business types, such as e-commerce, financial services, manufacturing and all manner of service sector business types. Stuart sets out to provide small business owners with a clearly different experience in getting legal help.

Your expert for…

Business structure, sole trading, partnership, or company and shareholding and partnership agreements; intellectual property in the online world; terms of business for selling or buying; managing business disputes. 

 “[Stuart] was most helpful and we are already in a more informed and happy state as a result of [his] input.”

JB | Small Business Owner

Talks, Tours & History

Jono Oates

Jono’s Tourism

My name is Jono and I provide tours and talks on the history of Lichfield, from the time of our founding father, St Chad, through to the English Civil War, the Georgian era of Samuel Johnson and David Garrick, the Victorian architecture and the impact of World War Two. If you want to know about Lichfield – just ask Jono!

Your expert for…

I love anything to do with the history of Lichfield. My guided tours can be public, or private – just put together a group of friends, colleagues or relatives and choose a date and time to suit yourselves. I can provide talks for W.I’s, history groups, schools, retirement homes, or for local businesses.

“Many thanks to Jono who gave us a ‘personalised’ tour of Lichfield as part of our 45th wedding anniversary celebrations. 6 of us were treated to information, funny stories, inside and behind the scenes details of how the city was formed and has changed over the years. As my wife and friends are Lichfield born and bred they were delighted at some of the details Jono passed on. A special day with a special person!”

Graham Shipton | Lichfield PAT Testing Ltd

Vehicle Sourcing & Finance

Teagan Waite

Find & Finance

In 2016, after finishing University in Toronto Canada, Teagan moved to China to teach English. There he met his future wife and returned with her to her hometown Lichfield. Joining the Find & Finance team in 2019, his goal has been to continue developing the business vision. These are to transform the customer experience when buying a vehicle and to create an unrivalled vehicle sourcing service that makes the acquisition of any car, van or bike a simple, safe and special experience.

Your expert for…

We keep vehicle purchasing Simple, Safe and Special. Simple through one phone call with our expert team to find your perfect vehicle. We do all the work; while keeping you updated along the way. Safe with our comprehensive vehicle checks, inspections and warranties. Giving you peace of mind the vehicle you buy has been properly maintained and looked after. Special in that our service is dedicated to connecting our customers to their perfect vehicle. Our unbiased approach to vehicle sourcing allows us to provide a service unrivalled in the vehicle industry.

“The turbo went on my car and I needed to source a new one as fast as possible. Find and finance were great from the start. They started looking for buyers for my current car even though it had engine issues and sent over some new options based on my requirements within days. They were extremely helpful throughout the whole process and were always at the end of the phone to answer any questions I had. In the end they found a car that fit my needs perfectly and it gave me peace of mind that Find and Finance had checked all the services to date with the garages that did them. Can’t recommend highly enough.”

Tim

Websites

Tom Slater

Penrose Creative Limited

Tom founded Penrose Creative in 2017 after a successful career in sales and marketing. Combining his passion for design with his sales and marketing background, Penrose was set up with a mission to not only build exceptional websites but create an online presence that becomes an asset to your business.

Your expert for…

Working with coaches, consultants and serviced based businesses to create authority online, increase lead generation and convert more sales through web design & sales funnels.

Your online presence and website can be your #1 asset. Work with Penrose to develop an industry-leading digital infrastructure and online presence that converts.

Whether you’re just starting up, taking an offline business online or looking to upgrade your online presence, we can build you an online foundation to start, scale and grow your business.

“I want to thank Tom at Penrose for all his hard work and the amazing business growth you’ve helped me achieve this year. My sales have gone through the roof, and I attribute that to a lot of your hard work. I worked with Penrose to create my website, rebrand and build my sales funnels. It’s been amazing to have a strong identity and the tools to increase my sales conversions. I’ve been able to build further brand awareness, establish brand authority, and people have started to trust me quickly after finding me organically.”

Simon Smith | Simon Smith Online

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